Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

During high-volume periods, sales, or new product launches, processing times may be extended.

Shipping Rates & Delivery Times

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Express Shipping: 1–2 business days (if available)

Delivery times are estimates and not guaranteed. Carrier delays may occur.

Free Shipping (Optional — remove if not offered)

We offer free standard shipping on U.S. orders over $___.

International Shipping

We currently ship worldwide.

International delivery typically takes 7–21 business days, depending on destination and customs processing.

Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Tracking

Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking to update.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

If an order is returned due to an incorrect address, the customer is responsible for reshipping costs.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the carrier directly to file a claim.

If you need assistance, contact us and we will do our best to help.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging.

Delays Outside Our Control

We are not responsible for shipping delays caused by:

  • Carrier issues

  • Weather conditions

  • Customs clearance

  • Incorrect address information

  • High-volume periods

Contact Us

If you have any questions about your order, please contact us:

Email: wurxxa.com@gmail.com